The Pro Audio Guys want you to be satisfied! If a problem arises, the best thing to do is contact us at support@proaudioguys.com.
We stand behind what we sell. We have a 30-Day return/exchange policy for new items:
- If Item(s) arrive DOA/Defective, we will arrange to have your item(s) replaced.
- If the item(s) do not satisfy, or there is a problem, contact us and let us know if we can help.
- If a return is necessary, we can refund for the price paid minus shipping costs, and processing fees.
- You must contact us first in order to do a return.
- Returned items must be in original packaging complete with all accessories.
- Missing packaging/accessories will result in restock fees, and/or possible refusal of return.
- Items damaged by customer cannot be returned.
- Software cannot be returned.
- Due to health standards, items that go in ears or in front of mouth may not be eligible for return.